Dear George Rousos,
 

As a real estate licensee in charge, you need to have a COVID-19 Safety Plan in place for your agency, under the Public Health Orders. COVID-19 Safety Plans are designed to assist businesses to create and maintain a safe environment for workers and customers.

The plan sets out requirements for hygiene, social distancing and contact record-keeping for both the office, auctions and open home inspections for both sales and rental properties. The plan must be kept at your agency’s premises and presented for inspection by Fair Trading or other authorised health officers.

We highly recommend you register as a COVID Safe business. Once registered, you can download or display COVID-19 Safe posters or digital badges to let customers know that it is safe to visit. By registering, you will also receive updates affecting your business.

Real estate and property businesses can complete a COVID-19 Safety Plan: auction and open houses or develop their own plan that addresses the checklist of requirements.

Visit the NSW Government’s COVID-19 Information Hub to ensure COVID-19 Safety Plans continue to be up-to-date as restrictions and advice may change.

Fair Trading Inspectors are authorised officers under the Public Health Act 2010 and will conduct inspections of agencies, including checking COVID-19 Safety Plans. Licensees who do not have an active COVID-19 Safety Plan can face a fine of $5,000.

For more information, visit the COVID Safe businesses page on the NSW Government’s website.

Yours sincerely,
NSW Fair Trading